It's all about Perception...
Consumers are always looking for a good deal, especially in the equine industry. Horse owners are always looking to find the right place for their horse, the right coach to put them on the right path, and the right accessories for a comfortable ride or to make themselves stand out a bit more.
Consumers secondly look for convenience. How accessible are you? Is your service mobile?
What makes your product or service better than what the other business is offering? You don't necessarily need to invest more into making what you have better, but to give you and your business a prestige portrayal so consumers will choose your product or service over any others.